Elite Core Values
Elite Core Values
Our commitment to you is really simple: You won’t be treated that way from anyone affiliated with us.
What we say is what we do. And we’ll do our best to go well beyond that!
Many HVAC contractors say it, but do they really mean it? Most HVAC contractors promise a 90-day installation warranty and a 30-day repair warranty. What do you get with us?
1-year installation warranty and 1-year for repairs. We’re not interested in short-term relationships. We want to have a lifetime relationship with you. We also want your referrals!
We don’t just hire people to do the job fast. We hire people who CARE. That means building a team of people who provide the highest quality workmanship and products available.
Does any other HVAC company give you direct access contact information to the owners or managers of their company? Of course they don’t!
You’ll have open-door access to us. If there’s a problem, we’ll work really hard to fix it for you. We know the value of open communication, and this is our commitment to you.
General Motors taught us a great lesson when they introduced the Saturn brand of cars. They literally took the pains of negotiations out of their pricing. That’s exactly what we do.
We don’t start high knowing we’re going to have to knock a little off the price to make you feel better. We know how you want to be treated, and we honor our commitment to YOU with our best-price first – what we call our no-haggle price policy.
What do we have beyond our integrity? Nothing – and we realize it.
We won’t make a commitment or a promise to you that we can’t back up. If we don’t know the answer, we’ll tell you that we don’t know. It’s that simple. Take a look at our testimonials, and see what people have to say about us!
It’s not just our word. It’s our commitment to you, and to ourselves.
We know the value of your recommendations and referrals, and we don’t just want to give you a fantastic HVAC experience from start to finish, whether it’s a repair or a system replacement. We want to do the exact same thing for your friends and your families.
Thank you, Elite for offering excellent care and service to our real estate clients. You are quick to respond, great customer service and are very knowledgeable!
AND we just love our new humidifier in our own home. We will continue to recommend you to our friends, family and clients.
Elite was recommended to us by a friend. They were extremely professional from the first phone call until the job was done. They were able to schedule our job quickly, they were done on time and all the employees we worked with were great! We would highly recommend Elite for any residential or commercial job. Thanks so much for the exceptional service!
Best group of techs and office staff a company could have. Down to earth and honest. Tell u what you need and don’t try to upsell you on equipment you don’t need. True troubleshooting techs still. Hard to find